we are constantly equipping the Desertbreeze team with the tools they need to incorporate best practices and stay abreast of industry changes. Not only that, we are committed to giving our board member clients access to resources and expertise to empower them to make informed decisions for their communities.
As part of this promise, we launched the Desertbreeze Excellence in Training initiative to ensure that we are setting employees and communities up for success. A culmination of decades of industry expertise, the SET program offers tailored programs and continuing education assets to give our team and board members access to critical information to perform their duties with confidence.
Designations are important in our industry because they highlight an individual’s qualifications and areas of expertise. We are proud to say that over 95% of our customer-facing team hold industry designations. Below is an overview of standard property management designations.
The Certified Community Association Manager designation highlights an individual’s comprehensive knowledge of property management, including basic association management, state-specific governance, finance and maintenance as well as ethics.
The Certified Manager of Community Associations is an international accredited certification that recognizes those who have demonstrated knowledge in managing community associations of all types, including condominium associations, homeowner associations, resort communities and commercial tenant associations. Knowledge areas include boards and meetings, budgets and reserves, risk management, contracting, governance and legal and more.
The Association Management Specialist designation is the second-highest available from the Community Associations Institute. It focuses on specific knowledge areas, including facilities management, association communications, risk management, community leadership and governance and financial management.
The Professional Community Association Manager is the most advanced certification available, requiring at least five years’ of experience as well as the completion of six courses and a PCAM case study. Knowledge areas include in-depth understanding of facilities management, risk management, community governance, association communications, community leadership and financial management.